Notification is required when using water supply, turning off water supply, or turning off and using water supply (moving within the city).
(Notification is required to start or stop the use of water supply. When you are moving within the city, notification is also required to stop and start the use of water supply.)
Please contact the Customer Service Center of the Waterworks Bureau.

• * You can also make a payment at the service counter of a bank or financial institution.

Phone: 078-797-5555
Open hours: 9:00-17:15 (excluding weekends, national holidays and New Year holidays)

• * We are open on Saturdays (excluding national holidays) from mid-February to mid-April during the moving season.
• * We can deal with English, Chinese, Korean, and Vietnamese.

Please call us and you will be connected to an automated voice service.
Please press “1” for applications to start or stop water service, and press “2” for other matters.
If no selection is made within a certain period of time, you will be automatically connected to “2.
Please note that your call will be recorded so that we can accurately understand the content of your call.